Terms & Conditions
Intrigue Salon Terms & Conditions
1. Appointments, Booking & Pricing
You can schedule appointments online, by phone, by text message, or directly through Intrigue Salon. Online at www.intriguesalon.com or by calling 770-977-3696
Service prices vary based on the stylist's level, experience, selected service, hair length, density, condition, required corrective processes, additional product or time needed, and requested upgrades.
Prices displayed on our website or booking system are intended as a guide. Your stylist will provide a consultation and pricing information if additional services, products, time, or corrective work is needed.
For certain specialty or corrective services, you may need a consultation before you can book an appointment.
2. Cancellation, Rescheduling & No-Show Policy
We understand that schedules change. Please contact Intrigue Salon at least 24 hours before an appointment if you need to cancel or reschedule.
Please call or text 770-977-3696 to cancel or reschedule.
If a client cancels or misses an appointment without appropriate notice two or more times within a six-month period, Intrigue Salon may require a credit card to be placed securely on file before scheduling future appointments.
Once this requirement is in place, future appointments resulting in a no-show or cancellation with less than 24 hours' notice may be charged a cancellation fee equal to 50% of the scheduled service price.
Intrigue Salon reserves the right to require deposits or prepayment for certain appointments, services, or clients with a history of late cancellations or missed appointments.
Please note Mermaid Extension hair Services require a 48-hour cancellation policy.
3. Service Deposits
Services requiring approximately three hours or more may require a $125 deposit when booked online, by telephone, or through the salon.
The deposit will be applied toward the final cost of the scheduled service.
Unless otherwise stated for a specialty service:
Deposits are refundable when the appointment is canceled or rescheduled at least 24 hours in advance.
Deposits may become non-refundable when an appointment is canceled within 24 hours of the scheduled appointment or the client fails to appear.
Certain specialty services, including hair extensions, may have separate deposit and cancellation requirements disclosed during consultation or booking.
4. Specialty Color, Perm, Smoothing & Corrective Services
A consultation may be required for services including:
Color correction
Fashion or specialty color
Perm or wave services
Smoothing services
Other services requiring extended appointment time
Services requiring three or more hours may require a $125 deposit toward the scheduled service.
Deposits may be non-refundable or non-transferable for cancellations within 24 hours of the appointment or for no-shows.
To assist with consultation and scheduling, Intrigue Salon or your stylist may request photographs of your current hair and photographs representing your desired result.
Photographs provided for consultation are intended to assist with service planning and do not guarantee an identical final result.
5. Hair Extension Services
Hair extension services require a consultation prior to installation.
During the consultation, we will discuss pricing, hair selection, maintenance requirements, deposits, reapplication schedules, homecare recommendations, and other extension-specific requirements.
Because extension hair may be custom-selected, ordered, or reserved for an individual client, extension deposits and cancellation terms may differ from standard salon service deposits.
Clients are responsible for following the prescribed maintenance and home care instructions to protect both the extensions and the natural hair.
Extension Service Appointments require a $100 deposit toward the scheduled service.
Deposits may be non-refundable or non-transferable for cancellations or no-shows within 48 hours of the appointment. For Mermaid Hair Extensions, we request 48-hour notice for any cancellations. Other Intrigue services require 24 hours' notice, as stated in section 2. Click here for Hair Extension Pricing and FAQ's
6. Service Adjustments
We want you to love your hair.
If you are dissatisfied with a salon service, please contact Intrigue Salon within seven (7) days of your original service appointment, and within 10 days for our Extension Services, so we can evaluate your concern and determine the appropriate adjustment, if applicable.
Intrigue Salon determines service adjustments based on the original consultation, services performed, hair condition, home care, and requested changes.
A request to substantially change the originally agreed-upon color, cut, style, or service may be considered a new service rather than an adjustment and may result in additional charges.
7. Product Returns
If you are dissatisfied with an eligible homecare product purchased from Intrigue Salon, you may return it within seven (7) days of purchase for a refund, subject to any manufacturer, sanitation, or product-specific restrictions.
Certain personal-care products, tools, special-order products, clearance merchandise, or items that cannot safely be resold may not be eligible for return.
8. Gratuities
Gratuities are optional and always appreciated.
Intrigue Salon may offer several gratuity options, including adding a gratuity to a credit card transaction, paying in cash, or paying directly to a stylist through an available electronic payment service.
Where available, an ATM located inside the salon may charge a separate transaction or service fee.
9. SMS/Text Messaging Terms — A2P Messaging Program
By voluntarily providing your mobile telephone number and expressly opting in to receive text messages from Intrigue Salon, you consent to receive SMS and/or MMS communications from Intrigue Salon at the mobile number you provide.
Messages may include, depending upon the consent you provide:
Appointment confirmations
Appointment reminders
Scheduling and rescheduling communications
Service follow-up
Client-care communications
Salon announcements
Special events
Promotional offers
Product or service information
Marketing communications
Consent
Your consent to receive promotional or marketing text messages is not a condition of purchasing any goods or services from Intrigue Salon.
Where an online form or other enrollment method includes an SMS consent option, participation is voluntary.
By opting in, you represent that you are the owner or authorized user of the mobile number provided and are authorized to consent to receive messages at that number.
Message Frequency
Message frequency varies based on your appointments, interactions with Intrigue Salon, and the communication preferences or programs you have opted in to.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier's standard messaging, data, and other charges may apply to messages you send or receive. Intrigue Salon is not responsible for charges imposed by your wireless carrier.
How to Opt Out
You may unsubscribe from promotional SMS messages at any time by replying:
STOP
to a message from Intrigue Salon.
We may send one final text message confirming that we processed your opt-out request. After that confirmation, you will no longer receive messages from that messaging program unless you subsequently opt in again.
We will also make reasonable efforts to honor other clear requests indicating that you wish to stop receiving text messages.
Opting out of marketing messages does not prevent you from contacting Intrigue Salon directly regarding your appointments or services.
How to Get Help
For assistance, reply:
HELP
to a text message from Intrigue Salon.
You may also contact us directly:
Call or Text: 770-977-3696
Supported Carriers and Delivery
Wireless carriers are not responsible for delayed or undelivered messages.
Message delivery depends on transmission by your wireless service provider and network availability. Intrigue Salon cannot guarantee that every text message will be delivered or received.
Mobile Information & Privacy
Intrigue Salon respects our clients' privacy.
Intrigue Salon will not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be shared with service providers that assist Intrigue Salon in operating our communication, scheduling, technology, or messaging systems solely as necessary to provide those services on our behalf.
For additional information regarding how Intrigue Salon collects, uses, and protects personal information, please review our Privacy Policy.
Changes to the Messaging Program
Intrigue Salon may modify or discontinue its SMS messaging program or these SMS terms at any time. Changes will become effective when posted to our website unless otherwise required by law.
10. Email Communications
When you voluntarily provide an email address, you may receive communications related to your appointments, services, account, client experience, salon information, and, where permitted, promotional communications.
You may unsubscribe from promotional emails using the unsubscribe link contained within those emails.
We still send transactional or service-related communications necessary to manage an appointment or transaction, with a booked appointment.
11. Website Use
The Intrigue Salon website is provided for informational, scheduling, communication, and promotional purposes.
You agree not to:
Use the website for unlawful purposes.
Attempt to interfere with website security or operation.
Attempt to gain unauthorized access to systems or information.
Copy, reproduce, republish, or commercially exploit website materials without authorization.
Use automated systems to scrape, harvest, or misuse website content or client information.
Intrigue Salon may modify, suspend, or discontinue portions of the website without notice.
12. Website Information & Service Results
Intrigue Salon makes reasonable efforts to keep website information, pricing, service descriptions, stylist information, and availability up to date. However, information may change without notice.
Hair and beauty services are customized to each individual.
Photographs, examples, testimonials, social media images, and descriptions appearing on our website represent individual experiences or examples and do not guarantee identical results for every client.
Hair condition, previous chemical services, texture, density, home care, maintenance, environmental factors, and other individual circumstances can affect results.
13. Online Booking & Third-Party Services
Intrigue Salon may use third-party providers for appointment scheduling, payment processing, gift cards, communications, reviews, social media, or other website services.
When using a third-party service, you may also be subject to that provider's separate terms, privacy practices, and policies.
Intrigue Salon is not responsible for the availability, security, functionality, or content of independently operated third-party websites or services.
14. Gift Cards
Gift cards and eGift cards are subject to the terms provided at the time of purchase and applicable law.
Gift cards have no cash value except where required by law and may not be redeemable for cash.
Lost, stolen, or improperly used gift cards may not be replaceable unless you can provide proof of purchase or other identifying information.
15. Intellectual Property
Unless otherwise indicated, all website content—including the Intrigue Salon name, branding, text, graphics, photography, videos, designs, logos, service descriptions, and other original content—is owned by or licensed to Intrigue Salon and is protected by applicable intellectual-property laws.
Content may not be reproduced, distributed, modified, published, transmitted, or commercially used without prior authorization.
16. Privacy
Your use of our website and services is also subject to the Intrigue Salon Privacy Policy.
Where these Terms & Conditions and the Privacy Policy address the same subject, they should be interpreted together.
17. Disclaimer of Warranties
The Intrigue Salon website and its content are provided on an "as available" basis.
While we make reasonable efforts to provide accurate information and reliable website functionality, Intrigue Salon does not warrant that the website will always be uninterrupted, error-free, secure, or completely current.
Nothing contained on the website should be interpreted as medical advice or as a substitute for consultation with an appropriate healthcare professional where medical concerns are involved.
18. Limitation of Liability
To the extent permitted by applicable law, Intrigue Salon will not be liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website, inability to access the website, third-party services, electronic communications, or reliance upon website information.
Nothing in these Terms & Conditions limits rights or remedies that cannot legally be waived under applicable law.
19. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Intrigue Salon and its owners, employees, representatives, and service providers from claims, damages, liabilities, or expenses resulting from misuse of the website or violation of these Terms & Conditions.
20. Changes to These Terms
Intrigue Salon may revise these Terms & Conditions periodically to reflect changes to our services, technology, policies, legal requirements, or business practices.
We will post the current version on this page and update the Last Updated date.
Continued use of our website or services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
21. Governing Law
These Terms & Conditions are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Any dispute relating to these Terms or use of the website will be subject to applicable federal and Georgia law.
22. Contact Intrigue Salon
Questions about these Terms & Conditions, our SMS messaging program, appointments, or salon policies may be directed to:
Intrigue Salon
1314 Johnson Ferry Road
Marietta, GA 30068
Call or Text: 770-977-3696